Customer Profile
A leading provider of cash handling technology we enable businesses across the world to handle coins, notes and tickets more efficiently, reducing cash related security risks and improving their customers’ experience.
The Challenges
- To be more responsive to customer enquiries
- Improve the lead generation process
- Replace the company’s existing IT technology that lacks the capacity to support their growth
- Improve sales reports
- Customisation – to be able to add additional functionality
Our Solution
- SYSPRO ERP
- Microsoft CRM
- QlikView Business Intelligence
Benefits Gained
- Channel all company data through one single solution
- Regular sales reports for each office can be generated from the UK base
- Seamless visibility of worldwide company data has streamlined sales processes
- Crucial business intelligence to help drive bottom line decision making
- Sales reports can be easily generated and tailored depending on the recipient
- Fully integrate scalable solution
Download Full Case Study
Innovative operated from multiple sites in the UK, Germany, Spain, China and Brazil, which all operated independently. After implementing SYSPRO and QlikView they were able to channel all data through a single solution giving them seamless visibility of worldwide company data.