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K3 to SYSPRO Business Migration Update

2025

Thank you all for your help with the migration – complete!

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Changes post migration (new world):

A&I Folder moved from Andy Nuttall’s OneDrive into the Consultant’s team

Projects SharePoint files moved into Teams site
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UPDATED: Will Moorepay transfer over automatically? Is there anything we need to do?

From a Payroll point of view everything will transfer over including all of your data (Gemma will be manually updating this over a period of time so if you need access to any historical payslips/P60s, please download a copy). You will have received a link to log in with your SYSPRO email address – this will have been caught in Mimecast to please release and action.

In relation to the new personnel portal to manage your holidays, we will be deploying this in the 1st weeks of July. Your new login above will give you access to both payroll and personnel/HR portal for holidays. Once deployed you will receive an email with further instructions.

When we deploy this, all your payroll documents will be stored in the new instance; current and historical documents will not be migrated. To ensure continuity, Gemma will be downloading and re-uploading historical payroll documents (P60s, Payslips) to the new system for you though this process may take some time.

If you require these in the immediate future, please take the time to download any payslips/documents. To give you time to download the payroll documents you need, we are deferring the HR module roll out until the first week of July. Until then, please continue to put in holiday requests via your line managers for me to record manually. Managers, please remember to inform me of any sickness in this time.

UPDATED: Will the MoorePay email be changed automatically when migrated (for Payroll and HR personnel functions)?

You will have received a link to log in with your SYSPRO email address – this will have been caught in Mimecast to please release and action. This is scheduled for week of 9th June.

I’ve logged into Anydesk but have lost access to the address books, what do I need to do?

Please log out and back in and this will show the address books for you again.

After the migration, what do I need to setup again?

Links to shared documents (see below)
Outlook
- Your view for emails, tasks and calendar
- Email categories
- Your Favorite folders
- Any pre-booked Teams meeting invitations will need to be setup again (they are pointing to our K3BTG teams site which are no longer valid)
- You may notice that hyperlinks/shortcuts in emails (like Mimecast or CloudBlue tickets) open in Edge not Chrome though Chrome is set to be the default browser – this is because Outlook has it’s own Browser preference settings and as we have new Outlook profiles and this needs to be (re)set – instructions here: https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-links-dont-open-in-chrome-set-as-default/7e498496-7b9b-4cef-9fe2-ca0fae9daf1f

Why are my links not working?

If you had a link to a OneDrive file or our SharePoint site, these have been moved and have a new address. As such the links will not work and will have to be re-shared/setup.

Will I have to setup my email signature again?

No, SYSPRO have the facility to automatically add email signatures to all outgoing mail. All NexSys staff signatures have automatically been added.

Is there a redirect from our K3BTG mails?

Yes, all K3BTG.com emails for NexSys mailboxes has been forwarded to SYSPRO.com emails from late afternoon Friday 16th May. On Monday 19th May, the emails will still be forwarded and the sender will receive an auto-response notifying them:

Please note that NexSys is now a SYSPRO company and emails have changed from @K3BTG.com to @SYSPRO.com. Please update your address book accordingly for future correspondence.

This auto-forwarding and auto-response will be in place for 3 months after our migration.

In relation to email migration, do I need to update my SYSPRO InfoZone and LearnIt login email?

No, this has been managed by the internal administration team at SYSPRO. You can begin logging in using your @syspro.com email address.

Note: you may have received an email from SYSPRO Synapse with the title: ‘SYSPRO Online Profile Suspended: PARTNER-SOLUTIONS’ as the admin team are busy updating your account. This is expected so don’t worry about your standard SYSPRO login.

Will external customer/supplier Teams sites continue to work?

No, they will have to resend an invite to your SYSPRO email address for you to continue accessing this.

I currently use Microsoft Visio and/or Microsoft Project – will I have a license to use these once we migrate to the SYSPRO domain?

Yes, your user has been allocated these Microsoft licences as you had in the K3BTG environment. Licence details have been shared with the SYSPRO team.

1Password logs me out after 10 minutes – can I change this?

Yes, this setting can be changes – instructions here: https://support.1password.com/auto-lock/?windows

What do I need to know about Expenses (Certify/Emburse)?

Important – Expense Reports Submission Frequency:

Expense reports must only be done once per month, but there will be two payment runs per month in line with the payment calendar on or before the deadline.
Each expense submission costs us approx. £8 per submission and is likely to increase, therefore we are asking if you could limit your submissions to one per month, if you envisage this to be a problem please let me know
Also due to the cost of the submission we ask that you do not submit expenses that total less than £20 and wait until you have some more expenses to submit. This change is not only to save costs but also the time taken to process the expenses.

Receipts: Please ensure to add VAT receipts to your expanse reports

Mileage: Please do not forget to add mapping to your mileage claims ( select Map it! on mobile or desktop).

Policy: The Policy remains the same. We will let you know if anything changes.

Expense payment dates for 2025: Expenses Payment dates 2025.pdf

Legend for the payment calendar

Green-highlighted dates: Expense requests must be submitted by the end of the working day.
Purple-highlighted dates: Payments will land in employees’ bank accounts.
Grey-highlighted dates: Bank holidays (non-working days).

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[av_table purpose=’tabular’ pricing_table_design=’avia_pricing_default’ pricing_hidden_cells=” caption=” responsive_styling=’avia_responsive_table’ alb_description=” id=” custom_class=” template_class=” av_uid=’av-1atku953′ sc_version=’1.0′]
[av_row row_style=’avia-heading-row’ av_uid=’av-1yqsrstj’][av_cell col_style=’avia-highlight-col’ av_uid=’av-1y78v0av’]Area[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1xhia3jb’]Current System[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1x0408av’]Moving to Migration date[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1wp5ievb’]Migration date[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1w1cesef’]Last stop[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1vme6xjb’]Actions ahead of this [/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1vaiezdz’]Updates and next steps[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1uqt359j’]Contact[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-1u7xtp6v’][av_cell col_style=’avia-highlight-col’ av_uid=’av-1u3hhnzb’]Expenses[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1tdyne2v’]Certify – K3 login retired[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1swkbdon’]Now active: Certify (SYSPRO login)
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1sl05dtz’]23-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1s5xn7ev’]N/A[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1rrgc24n’]Welcome emai from Emburse sent to all employees for Certify access – please contact Amanda with any issues[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1r82766f’]Please see FAQ section for details on Expense recommended best practice and payment calendar.[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-69401t3′]Amanda Wilcock[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-1q4l5rif’][av_cell col_style=’avia-highlight-col’ av_uid=’av-1pygc38n’]Travel[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1p6acqvb’]Egencia[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1ot7lauf’]Corporate Traveller
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1okfi9s7′]19-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1o45f5vr’]16-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1ng3v6mf’]Please don’t make any bookings for after 30th May. If you can delay bookings until the 19th when Corporate Traveller is available then please do so.
Already booked – Cristian will be in touch with you directly after 19th May to ensure no disruptiion in business continuity
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1mywm8br’]You can start using Corporate Traveller from 19th May
You should have already received a new login details to activate your Corporate traveller account in your SYSPRO.com mailbox. A training session has been planned for 22nd of May – invites for this will be in your SYSPRO calendar (this will be recorded for those unable to attend)
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1mlh1ysn’]In priority order
1) Lynne Healey (E-mail / Teams)
2) Jill Martindale (E-mail / Teams)
3) Cristian Gheorgheoiu 07834 916 120
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-5t2yqav’][av_cell col_style=’avia-highlight-col’ av_uid=’av-1lp6xz47′]HR (Leave)[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1l71iqp3′]MyHR (CIPHR)
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-kexp5z’]MoorePay
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1k5ibhaf’]16th May 2025
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1jshthd3′]Week of 9th June 2025[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1jabdt7r’]Any upcoming holidays will be moved to MoorePay – any new bookings to be made on new systems once live.
.
Please email Gemma (gemma.taylor@syspro.com) with any holiday bookings/sickness in between this period and she will keep a note
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1iz1ggyv’]Please email Gemma (gemma.taylor@syspro.com) with any holiday bookings/sickness until details are shared about the new MoorePay instance[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1ifsi1zb’]Gemma Taylor
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-1i0te1pj’][av_cell col_style=’avia-highlight-col’ av_uid=’av-1hob1rqf’]Payslips[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1h4iv1wn’]MoorePay
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1glleaw7′]MoorePay
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1gcgt64n’]Week of 26 May 2025[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1fvo36zr’]Week of 9th June 2025[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1f2h0jmv’]Nothing needed
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1epjjuw7′]Current and old Payslips, P60s and P11Ds will continue to be available on the new system

Contact Gemma if anything is needed ahead of new system being available[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1e6sr5uv’]Gemma Taylor
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-1dxizk4n’][av_cell col_style=’avia-highlight-col’ av_uid=’av-1ddpb9af’]e-learning[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1d3gw85j’]iHasco training
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1ceg9td3′]LearnIT
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1bypcv53′]Now
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1bo8q1uv’]Now
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1b9nlqav’]All DSE, Fire Awareness, Essential Health & Safety and Sexual Harassment Awareness courses are available on your SYSPRO LearnIt login – keep a look out for an update in your SYSPRO inbox in June.
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1ajfvjbb’] Any SYSPRO systems that currently use your K3BTG login will be updated to use your SYSPRO email (InfoZone, LearnIt, etc)
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1a654vs7′]Lynne Healey
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-19p1a3mv’][av_cell col_style=’avia-highlight-col’ av_uid=’av-19dsb1yf’]Pension[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-4gwxqx3′]Aegon
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-189x5o93′]Aegon
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-182tsuw7′]30-Jun-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-17fibnxj’]30-Jun-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-170emmav’]Please update your email address to log into Aegon to your personal address ASAP: Change your email address
Log in to your Retireready from Aegon account

• Your Profile
• About You
• Security and contact
• Email – Amend
Let Gemma know when you have done this. If your login is already your personal email address then please let Gemma know & no further action required.
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-16efhtnr’]Pension payments in May will go into existing pot & in June will go into new pot. You will see both pots in the Aegon portal with the same login details.
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-15wn89pj’]Gemma Taylor
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-15epd8o7′][av_cell col_style=’avia-highlight-col’ av_uid=’av-152mdy3r’]Email[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-14lxjaef’]K3BTG.com address
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-14d8sabr’]SYSPRO.com address
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-13p5g093′]16-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-135898xz’]16-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-12x4tkbr’]Detailed instructions will be provided closer to the migration date – please read carefully and action promptly where required.
For now, do not move or delete any folders now until post-migration. Please also try not to move or delete any e-mails older than 2 April 2025 until after the migration.
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-12jxw32f’]ONLY use your SYSPRO mail address now.
E-mails are being auto-forwarded from @k3btg.com to @syspro.com for 3 months.
Any systems that currently use your K3BTG login has been updated to use your SYSPRO email (SFTP, CloudBlue, InfoZone, LearnIt, DataSwitch portal etc)[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-11yf0f8n’]Darshnee Shah
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-11mj46rr’][av_cell col_style=’avia-highlight-col’ av_uid=’av-116cpytj’]OneDrive[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-10hao46f’]K3BTG.com address
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-107q0a2v’]SYSPRO.com address
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-zl786h3′]16-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-z388fdz’]16-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-ytqwm9z’]Detailed instructions will be provided closer to the migration date – please read carefully and action promptly where required.
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-y7hcqjr’]Please note all your files and folders have been migrated to SYSPRO.com.
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-xqgaoxz’]Darshnee Shah
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-x64tj47′][av_cell col_style=’avia-highlight-col’ av_uid=’av-wxxe8qv’]Teams[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-wfop4hz’]K3BTG.com sites
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-vu4qvs7′]SYSPRO.com sites
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-vdt41pj’]16-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-uwthfyf’]16-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-unzwtvr’]N/A
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-u57oozr’]Please note all current teams and your permissions to them have been migrated across to SYSPRO.com.
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-tp8sj9j’]Darshnee Shah
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-t0mio5j’][av_cell col_style=’avia-highlight-col’ av_uid=’av-sxspjpj’]Laptop[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-s4s8t5z’]Logon K3BTG
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-rs8ldnr’]Logon SYSPRO
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-2q5bap3′]16/05/2025 – 23/05/2025
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-r1p0nqf’]16/05/2025 – 23/05/2025
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-qbk124n’]Ensure desktop saving to OneDrive
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-pym9nl3′]Your device will be migrated by 23rd May as per the device scheduled published by Ricky.[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-pgbb38n’]Ricky Wilkinson
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-ozahm9z’][av_cell col_style=’avia-highlight-col’ av_uid=’av-oih8cp3′]CloudBlue[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-o81hotj’]Web address will change
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-nsucbvr’]Web address updated – see comments
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-nbotj8n’]19-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-mx176xz’]19-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-m8j3d2f’]Update your shortcuts once we confirm migration [/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-lnktarr’]New URL: https://nexsyssupport.syspro.com/

The new support email is nexsyssupport@syspro.com

You can refer to Service > Knowledge base KB819: All Useful Shortcuts for all current links
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-laju5k7′]Clair Rohl
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-kq0oi13′][av_cell col_style=’avia-highlight-col’ av_uid=’av-kb90etj’]Passwords[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-k3wudpj’]LastPass
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1yd32ef’]1Password
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-ixh8drb’]19-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-ine1yqv’]23-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-ibck96v’]Only applicable to LastPass users – import files from LastPass to 1Password once your account is enabled post 19-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1rwh0cn’]All LastPass users have been given access to 1Password. [/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-hakt2rr’]Ricky Wilkinson
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-gnc0c13′][av_cell col_style=’avia-highlight-col’ av_uid=’av-ge7nrwn’]Screen sharing[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1l5dq1z’]ScreenConnect / TeamViewer / N-Able
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-fawxk93′]AnyDesk
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-eu24khz’]15-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1fn03af’]15-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-dvt84zr’]Training will be arranged and details provide by Clair – please attend or check your email for links to KB articles
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-ddoc70n’]Please Use AnyDesk – CB Knowledge Base Article:
https://nexsyssupport.syspro.com/PublicData/GetFile?id=a80dc2be-2ce9-11f0-a32a-0050560c02f1[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-d0y9a6f’]Clair Rohl & Ricky Wilkinson
[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-1950qjr’][av_cell col_style=’avia-highlight-col’ av_uid=’av-cabiyqv’]Multi-Factor Authentication[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-bv1xq87′]Duo
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-bam43on’]Microsoft Authenticator
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-ar757hj’]19-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-11rpzdz’]19-May-25
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-zflflz’]Will be migrating to access SYSPRO resources. DUO will still be needed to access Egencia and certain K3 tools
[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-9aahe4n’][/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-ww33xj’][/av_cell][/av_row]
[av_row row_style=” av_uid=’av-8l8ytxj’][av_cell col_style=’avia-highlight-col’ av_uid=’av-89m8o6f’]Health cash plan (BHSF)[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-qniejr’]BHSF[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-79m1v2f’]BHSF[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-nse4kn’]Now[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-64zxjnr’]Now[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-5oy6i87′]Please update your email address to your personal address ASAP – https://online.bhsf.co.uk/portal/customer/logon[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-55h0b3b’][/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-4twlqlj’]Catherine Oakley[/av_cell][/av_row]
[av_row row_style=” av_uid=’av-4fr9ekn’][av_cell col_style=’avia-highlight-col’ av_uid=’av-4022m07′]FTP[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-3jcbsw7′]SFTP
https://sftp.k3syspro.com/[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-37486iv’]SFTP[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-2cjoesn’]No change to URL – login updated[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1y20ejr’]19-May-25[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-1h9j01z’][/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-133l8fb’]Your login is now firstname.lastname@sysro.com
Password is unchanged[/av_cell][av_cell col_style=’avia-highlight-col’ av_uid=’av-wh54nb’]Clair Rohl[/av_cell][/av_row]
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Migration notes and information (Archive)

Note: K3 access has been removed for all users from 29th May 2025

When were the customer communications notifying them of our updated emails sent?

There will be 2 emails sent:

SENT: 12th May: Notification to notify customers about maintenance window from 16th to 19th and upcoming changes to our emails and in how we connect to customers (AnyDesk instead of ScreenConnect)
SENT: 19th May: Notification to update customers (and partners and prospects) re: move from @k3btg.com to @syspro.com as well as the new CloudBlue URL (Note: Cloud Blue old address will still work and redirect to the new site for a period of time).

DO NOT use your K3BTG email from 19th May.

How do I get my OneNote files moved across?

They should automaticallly come across through to SYSPRO. Some people are still seeing their OneNote show up under the old “K3btg” account, and it keeps asking them to sign in with that email. This makes it hard to sync or move the notebook to a different account. A quick fix is listed in the steps below (courtesy of Martin and Katie):

Open OneNote.
Go to File > Export.
Under Export Current, select the Notebook (bottom option), then Format to be OneNote Package(the top option).
Click Export.
Choose a location to save the file (e.g., your Desktop).

Once the export is complete:

Navigate to the location where you saved the file and open it.
A popup will appear, update the save path to your SYSPRO OneDrive folder.
Rename the notebook to something like SYSPRO OneNote – 2025 (or a name of your choice).
Click Create.

Has the O365 migration ported all emails, notes, tasks and contacts etc over?

The BitTitan migration tool being used by SYSPRO will migrate the following

Inbox
Folders
Email
Contacts
Calendars
Tasks
Journals
Notes
Server-Side Rules
Folder Permissions
Post (when the destination is Exchange or Microsoft 365)
Automatic Replies (Out of Office Messages)

More details here

The BitTitan migration tool being used by SYSPRO will not migrate the following

Calendar acceptance status emails
Safe Sender/Block Lists
In-line images in Tasks
Client-Side Rules
- If needed, you can export your current rules from your K3BTG mailbox, save them into a OneDrive folder and import them into your SYSPRO mailbox once setup.
Groups
- Notebooks
- For Group documents: anything not in a document library (See SharePoint)

More details here

Have my Teams chats migrated?

NOTE: THIS HAS NOT MIGRATED

So if you do have specific items you wish to save, then I’d suggest copying these away into an email to yourself or a text file into your OneDrive.

This is a new feature for Bit Titan, our migration tool and personal individual Teams chats have migrate with the final migration; however, only limited history (it’s a relatively new feature with )

Last 30 days
Some size limitations
Links won’t work as those will change as we migrate (OneDrive/teams files etc).

Additional details here.
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